Privacy Policy

At AI Chat B24U, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered customer service platform.

Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: Email address, name, company name, website URL, and business description that you provide when registering for our service.

Usage Information: How you interact with our platform, including chat logs, feature usage, and system performance data.

Technical Information: IP address, browser type, device information, and cookies to ensure proper functionality and security.

How We Use Your Information

We use your information for the following purposes:

Providing and maintaining our AI chat service
Improving and personalizing your experience
Communicating with you about service updates and support
Ensuring platform security and preventing fraud
Complying with legal obligations and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With trusted service providers who help us operate our platform
When required by law or to protect our legal rights
With your explicit consent for specific purposes

Data Security

We implement industry-standard security measures to protect your information:

End-to-end encryption for data transmission
Restricted access controls and authentication
Regular security monitoring and updates
Secure data backup and recovery procedures

Your Rights

You have the following rights regarding your personal information:

Access and review your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@b24u.com

Company: Globerint Pte. Ltd.