How we protect your data and privacy
Effective Date: October 4, 2025
At AI Chat B24U, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI-powered customer service platform.
We collect the following types of information to provide and improve our services:
Personal Information: Email address, name, company name, website URL, and business description that you provide when registering for our service.
Usage Information: How you interact with our platform, including chat logs, feature usage, and system performance data.
Technical Information: IP address, browser type, device information, and cookies to ensure proper functionality and security.
We use your information for the following purposes:
• Providing and maintaining our AI chat service
• Improving and personalizing your experience
• Communicating with you about service updates and support
• Ensuring platform security and preventing fraud
• Complying with legal obligations and regulations
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• With trusted service providers who help us operate our platform
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes
We implement industry-standard security measures to protect your information:
• End-to-end encryption for data transmission
• Restricted access controls and authentication
• Regular security monitoring and updates
• Secure data backup and recovery procedures
You have the following rights regarding your personal information:
• Access and review your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Export your data in a portable format
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@b24u.com
Company: Globerint Pte. Ltd
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.